SSL Encryption
All data on pgok is encrypted with 256-bit SSL technology, making it virtually impossible for hackers or third parties to gain access.
Data Is Never Sold
Pgok never sells members' personal information to third parties. Your data is used solely to provide our services.
Full control
Pgok members have the right to view, correct, and request deletion of their own data.
Secure storage
All data is stored in encrypted form on pgok servers. Regular security audits are conducted.
Local compliance
Pgok's Privacy Policy is developed in accordance with international data protection regulations and is updated on a regular basis.
Transparent notification
Pgok notifies members in advance of any policy changes. There are no hidden terms.
1. Introduction
Pgok (https://pgok.wine) is fully committed to protecting the privacy of its members. This Privacy Policy ("Policy") describes how pgok collects, processes, stores, and safeguards your personal information.
By visiting the pgok website or creating an account, you are considered to have accepted the terms of this Policy. Please read it carefully before using our services.
Who This Policy Applies To
This Privacy Policy applies to all pgok members, prospective members, and any visitors — from casual website browsers to registered members.
2. What information we collect
Pgok only collects information that is necessary to provide its services. Collecting unnecessary data is against pgok policy.
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity-related | Full name, date of birth, national ID number | Age verification and KYC process |
| Contact information | Email address, mobile number | Account communications and security notifications |
| Financial Information | Mobile Banking number, bank account details | Payment and withdrawal processing |
| Technical Information | IP address, device type, browser information | Security monitoring and fraud prevention |
| Gaming Activity | Bet history, game logs, and transaction records | Service improvement and dispute resolution |
2.1 Automatically collected information
Certain information is collected automatically when you visit the pgok website. This includes cookies, web beacons, and analytics data — used primarily to improve site functionality and personalize your experience.
3. How your information is used
Pgok uses your information only for specific, legitimate purposes. The primary reasons are outlined below:
- Account creation, management, and verification
- Processing deposit and withdrawal transactions
- Monitoring for fraud and money laundering prevention
- Managing bonuses, promotions, and loyalty rewards
- Customer service and dispute resolution support
- Meeting legal and regulatory obligations
- Improving the platform and testing new features
- Sending relevant offers with member consent
Marketing communications
Pgok sends promotional emails or notifications only to members who have given their consent. This permission can be withdrawn at any time from account settings.
5. Data security measures
Pgok employs industry-standard technologies and practices to protect your information. Our security framework is regularly audited by international experts.
- 256-bit SSL/TLS encryption on all communications
- Data stored in databases is separately encrypted
- Two-Factor Authentication (2FA) support
- Regular security audits and penetration testing
- Staff access to data is strictly limited and controlled
- Automated 24/7 monitoring for suspicious activity
- Members will be notified within 72 hours in the event of a data breach
6. Cookie policy
Pgok uses cookies to keep the website running smoothly and to enhance your experience. Cookies are small data files stored on your device. pgok never uses cookies to collect sensitive information about your identity.
Cookies can be controlled or deleted at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.
7. Your rights
As a pgok member, you have the following rights over your personal information. To exercise any of these rights, please contact pgok Support.
Right to Access
The right to know what information pgok holds about you and to receive a copy of it.
Right to rectification
The right to request correction of any inaccurate or incomplete information.
Right to erasure
The right to request deletion of your data under certain circumstances.
Right to restrict processing
The right to request that we limit how your data is used in certain cases.
Right to data portability
The right to receive your information in a structured format and to use it elsewhere.
Right to Object
The right to object to your data being used for marketing or analytics purposes.
8. Protection of minors
Pgok strictly prohibits access to its services by anyone under 18. Age is verified at registration, and ID may be requested if there is any doubt.
If pgok becomes aware that a minor is using an account, that account will be suspended immediately and the associated data will be deleted.
If a parent or guardian suspects their child is using pgok, please contact pgok Support immediately. We will take prompt action.
9. Data retention period
Pgok does not retain data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
- Account Information: For the duration of active membership, and up to 5 years after account closure
- Transaction records: 5–7 years as required by law
- KYC Documents: 5 years as required by regulatory guidelines
- Cookie Data: Session or 30–365 days (depending on cookie type)
- Support contact: Up to 3 years after last contact
10. Notice of policy changes
Pgok may update this Privacy Policy at any time. For any significant changes, members will be notified via their registered email or platform notification at least 14 days in advance.
Continued use of the service after any changes takes effect constitutes your acceptance of the updated policy. The date of the latest update is always shown at the top of this page.
11. Contact and complaints
For any privacy-related questions, complaints, or requests, please contact the pgok support team. Our data protection team aims to respond within 3 business days.
Contact details
Email: [email protected]
Live chat: Chat with us directly after logging into the platform — support available in Bengali 24/7.
Your Privacy is Our Priority
Your information is completely secure at pgok. Join today and enjoy gaming with peace of mind.